Are you an organised and personable Receptionist who enjoys being the first point of contact in a professional environment?
Do you thrive in a busy office where no two days are the same?
Looking for a stable, full-time Receptionist role in Sunderland with opportunities to grow within a respected professional organisation?

Gillespie Recruitment are proud to be partnering with a well-established professional services organisation based in Sunderland as they continue to strengthen their team.

This is an excellent opportunity for a professional and customer-focused Receptionist to join a friendly and supportive office environment where professionalism, teamwork, and client service are highly valued.

The Role

As a Receptionist, you will be the first point of contact for clients, visitors, and incoming enquiries, playing a key role in creating a welcoming and professional front-of-house experience.

Working within a busy office environment, you will support the wider team with administrative duties while ensuring the smooth day-to-day running of the reception area.

This is a fantastic opportunity for someone who enjoys interacting with people, managing multiple tasks, and maintaining high standards of organisation and professionalism.

Key Responsibilities

• Greeting clients and visitors in a professional, friendly, and welcoming manner

• Managing incoming telephone calls and directing enquiries to the appropriate team members

• Booking, preparing, and coordinating meeting rooms

• Handling incoming and outgoing post and deliveries

• Maintaining the reception and front-of-house areas to a high professional standard

• Providing general administrative support to the wider team

• Managing appointment scheduling and diary coordination

• Assisting with internal administrative procedures and documentation

• Ensuring confidentiality and data protection standards are maintained at all times

About You

We are looking for a professional and organised Receptionist with strong communication skills and the ability to manage multiple priorities in a busy office environment.

You will be confident interacting with clients, proactive in supporting colleagues, and committed to delivering an excellent front-of-house experience.

Skills & Experience Required

• Previous Receptionist or front-of-house experience within a professional office environment

• Excellent telephone manner and interpersonal communication skills

• Strong organisational and time management abilities

• Proficient in Microsoft Office including Word, Outlook, and Excel

• Ability to multitask and remain calm under pressure

• Professional appearance and positive, customer-focused attitude

• High level of discretion and confidentiality

Personal Attributes

• Reliable and punctual with strong attention to detail

• Friendly, approachable, and confident when dealing with clients

• Proactive with a strong work ethic

• A collaborative team player who can also work independently

What’s on Offer

• Permanent, full-time Receptionist position in Sunderland

• Supportive and collaborative team environment

• Opportunities for career progression within a professional services setting

• Ongoing training and development

If you are an organised and professional Receptionist looking for a new opportunity in Sunderland, we would love to hear from you.

Apply today or contact the team at Gillespie Recruitment to find out more about this exciting Receptionist opportunity.