Are you a highly organised individual who thrives in a fast-paced, client-facing environment?
Do you enjoy a varied role where no two days are the same, combining administration, events, and customer service?
Looking for an opportunity to play a key role in the day-to-day operations of a dynamic business centre?
Gillespie Recruitment are delighted to be partnering with a well-established and forward-thinking organisation as they look to appoint an Operations Support Assistant.
This is an excellent opportunity for a proactive and adaptable individual to join a busy, collaborative environment, supporting operations, client services, and events.
The Role
This is a varied, hands-on position where you will play a key role in ensuring the smooth day-to-day running of the site.
You’ll be involved in everything from front-of-house and client interaction to event coordination, facilities support, and administration — making this an ideal opportunity for someone who enjoys a diverse workload.
Key Responsibilities
Client Services & Front of House
- Acting as the first point of contact for visitors and clients
- Delivering a high standard of customer service at all times
- Managing enquiries and maintaining accurate CRM records
Events & Bookings
- Coordinating meeting rooms, bookings, and events
- Supporting event planning and promotion alongside marketing teams
- Managing room setup and clear-down
Operations & Administration
- Providing general administrative and operational support
- Supporting invoicing, payments, and arrears tracking
- Assisting with day-to-day business centre operations
Facilities & Compliance
- Supporting building maintenance and liaising with contractors
- Coordinating approved works and reporting issues
- Assisting with Health & Safety processes and compliance
Additional Responsibilities
- Representing the organisation at networking events
- Supporting wider team activities and providing cover when required
About You
We’re looking for a proactive and organised individual who enjoys working in a busy, people-focused environment.
You’ll be confident managing multiple tasks, delivering excellent customer service, and adapting to the varied demands of the role.
Skills & Experience Required
- Strong organisational and multitasking skills
- Excellent communication skills (written and verbal)
- Confident using Microsoft Office and CRM systems
- Customer-focused approach with strong interpersonal skills
- Flexible and adaptable with a proactive mindset
Desirable
- Basic understanding of IT or telecoms systems
- Experience in a similar operational, administrative, or customer-facing role
What’s on Offer
- Varied role with excellent day-to-day diversity
- Collaborative and professional working environment
- Exposure to events, operations, and client engagement
- Opportunity to develop a broad operational skillset
Additional Information
- Participation in an on-call rota is required
- Flexibility to support team cover when needed
If you’re looking for a varied and engaging opportunity within a dynamic business environment, we would love to hear from you.
Apply today or contact Gillespie Recruitment to find out more about this Operations Support Assistant opportunity.
